Coupons won't clip or be removed from your account.

Q: I clicked on a coupon and a message popped up saying "Coupon has already been clipped to this account."

A: This could be from a duplication of a coupon or the fact your cache is making it appear to still be available. Try to refresh the page or clear your cache.

 

Q: I clicked on a coupon, a message popped up saying "Sorry, this coupon is no longer available", then the coupon goes away. Why did it even show up?

A: Coupons have a maximum clipping capacity. When you first went to the coupon page it was available, but someone else clipped the last coupon before you had a chance.

 

Q: I clicked on a coupon and a message popped up saying "Failed to add coupon to the account."

A: If you see this message the coupons may still be processing to be pushed live. Come back soon and it should work fine. If not, try refreshing your browser.

 

Q: Why do I see Coupons that I used under "My Coupons?"

A: Most likely, your cache needs to be cleared it still reads that the coupon has not been used yet.

 

 

Digital Coupon Rules

Q: Do digital coupons double?

A: No, digital coupons do not double.

 

Q: Can I use the same coupon more than once?

A: No. Once you have used the coupon you downloaded it will no longer work with an additional savings.

 

Q: Can I use paper coupons as well as digital coupons on the same item?

A: Coupons are limited to one per item. Digital coupons and paper coupons may not be combined on the purchase of a single item.

 

 

Digital Coupon Guidelines

Q: How do I load coupons to my account?

A: Click here and sign-in to access the available coupons online. Once you have logged in, all the Digital Coupons available to load to your E-Wallet will be displayed. Click "Clip to Card" button and the coupon will automatically be loaded to your E-Wallet.

 

Q: How can I view the coupons that I have already loaded onto my account?

A: Click the "My Coupons" tab on the left side of the page after you have signed into your online account to view the coupons that have already been loaded to your E-Wallet.

 

Q: Can I sort coupons?

A: Yes, you can sort coupons by category and brand.

 

Q: What happens when a coupon expires?

A: Once a coupon has expired, it will be removed from your E-Wallet automatically. These coupons will no longer be active in your E-Wallet.

 

Q: How long does it take until my coupons are active on my account?

A: In most cases coupons are available as soon as you load the offers to your E-Wallet. For some coupons, it may take up to five minutes.

 

Q: How will I know if my digital coupons were deducted from my purchases?

A: Digital offers deductions/discounts will appear on your receipt below the qualifying item(s).

 

Q: What happens if my discount did not apply when I purchased my product at the store?

A: If your discount was not applied properly, contact the store for assistance.

 

Q: How do I know when the coupons expire?

A: Our digital coupons expire at different times depending on many factors. The coupon expiration date is displayed next to the coupon image on the digital coupons page.

 

Q: How can I view the coupons that are available for me to load to my E-Wallet?

A: Simply sign into your online account and navigate to the Browse Coupon page. All the Digital Coupons available to load to your E-Wallet will be displayed.